Return Policy
If you are not satisfied with the product you bought, you can return it for a refund within 15 days from receiving the item(s). We will then provide you with the RMA number and the return mailing address. Please ship the item back to us. Please note that there are exceptions to our return policy stated below: Discounted items from a final sale cannot be returned for a refund. Perishable goods, for example, food and drinks, cannot be returned for a refund.
Please remember to obtain a tracking number if you plan to return the item.
Note that returned products must be unworn, in the original packaging, with the safety seals not damaged and the original labels retained. Upon receiving the returned product, we will inspect it for any damage, defects, or other issues. We will document any findings with photos for proof. If the returned items do not satisfy these requirements, your return will not be eligible for a refund.
Note that returned products must be unworn, in the original packaging, with the safety seals not damaged and the original labels retained. Upon receiving the returned product, we will inspect it for any damage, defects, or other issues. We will document any findings with photos for proof. If the returned items do not satisfy these requirements, your return will not be eligible for a refund.
To return a purchased item, follow the steps below:
1. Open a dispute with us within 15 days of receiving the order.
2. Make sure the items you’re returning do not have any visible signs of use and have the original tags on.
3. Package the products into their original packaging.
4. Put the products into shipment packaging and label it.
5. Bring your package to the designated pick-up point.
We commit to processing your return, assessing its eligibility, and sending a refund to your account within 30 days of receiving the returned products.